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Helping You Manage Conflict
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Customer Feedback
- Anita Dorezak, Attorney,
Alberta, Canada
- Linda Gallagher, King County Government “. . . the Five Year Strategic Plan you helped the Atlantic States Marine Fisheries Commission craft is serving us well.” - John V. O’Shea, Executive Director "Mike Fraidenburg helped my office develop our first strategic plan. He crafted a process specific to our needs that brought together diverse areas of interests and specialties. His generous spirit and thoughtful approach brought out the best in my team. He made hard work enjoyable and we have a strategic plan that has helped the organization meet its most important goals.” - Faith L. Lumsden, Director of Regulatory Assistance “Facilitation of a meeting where there is a wide diversity of opinion and broad range of experience represented in a group is a daunting challenge! Of course that is always complicated by one or two in the audience who think that they know all the answers and have the most incisive comments to offer. How I wish I were as sure about anything as some are about everything! You handled that all admirably. It was fun to watch you at work!” - Donald E. MacLauchlan ". . . things looked bleak for awhile with constant news stories about 'an impasse' in funding us. But I used some of the terrific negotiating skills I learned in a book written by some Fraidenburg guy to get to the win/win!" - Carl Burger, Senior Scientist “Your facilitation on such short notice was beautifully executed, and I cannot thank you enough for the lessons and encouragement that you gave our group. . .” - Lowell E. Baier, President From a Mediation at the Evergreen State College, Olympia, WA, “You guys were wonderful” “The two days were long and difficult, but rewarding - exceeding all hopes and expectations.” “Thank you for your dedication and good work, good guidance.” - Professors From ". . . thanks again for teaching the two courses at AFS 2005. Personally, they were very valuable and will be helpful to me in my career.” - Bill Romberg “A short note about Michael E. Fraidenburg’s. . . involvement in preparing North Dakota’s statewide [aquatic invasive species] management plan. . . Mike did an outstanding job. . .” Lynn R Schlueter From the Community Peace and Reconciliation Project Regarding Protests at the Port of Olympia, WA in 2008. “You really knew how to set up a secure container and then how to get out of the way. Very calming presence in the room. – Joe Tougas “I appreciate the facilitation that Mike and Joel offered. I thought the guided questions stimulated a thoughtful discussion.” – Berd (Robert) Whitlock “Excellent! Prepared, giving, open, secure, and respectful.” – Unknown “I appreciated allowing the group freedom to go where the conversation took us. I felt the ground rules and facilitation allowed this to be a positive experience for all.” - Gary Michel, Chief, Olympia Police Department “You accomplished an incredible feat by synthesizing an intensive, in-dept training to an hour and a half. . .” - Barbara Young, RN, MN, MHP, Professor of Nursing, “The Indiana Chapter of the American Fisheries Society wishes to extend a "thank you" for coming to Columbia City, IN to teach your conflict resolution skills workshop. The chapter is fortunate to have had your guidance through subject matter that is often ignored, yet so relevant to each of our jobs and careers. . . Great job. . .” - Steve Donabauer, Continuing Education Chair |
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